Last updated: November 16, 2020

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This Privacy Policy describes and outlines Our ongoing obligations to the You, the user and Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

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Greenley NSW Pty Ltd is committed to providing quality services to the user and protecting the privacy of individuals. We have adopted the Australian Privacy Principles (APPs) contained in the privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which Greenley NSW collects, use, disclose, store, secure and dispose of Your Personal Information. The protection of personal information in the private sector is required by the Privacy Act 1988 as amended by the Privacy Amendment (Private Sector) Act 2000.

 

All employees and representatives of Greenley NSW shall comply with the Act and Greenley NSWs policies and procedures concerning the protection of personal information. These policies and procedures apply to all our web pages at www.greenley.com.au. They explain our practices with regards to collection and processing of any personal information (i.e. information from which an individual's identity is apparent or can be reasonably ascertained) and that may be collected as a result of Your use of the Site. 

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What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Examples of Personal Information we collect include:

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• First name and last name

• Address, State, Postal Code, City

• Email addresses 

• Phone number and facsimile numbers.

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This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website www.greenley.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

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We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

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When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

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Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

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Sensitive information will be used by us only:

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• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorised by law.

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Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

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Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

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• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

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Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

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When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

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Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Greenley NSW will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

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In order to protect your Personal Information we may require identification from you before releasing the requested information.

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Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

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Policy Updates

This Policy may change from time to time and is available on our website.

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Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: admin@greenley.com.au

• By visiting this page on our website: https://www.greenley.com.au/

• By phone number: (02) 9525 7777

• By mail: PO Box 587 Caringbah NSW 1495

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